Issue Description: Players are unable to receive Milestone rewards from Tournaments despite meeting the requirements. This means that all your contributions are accurately recorded and you shall receive the appropriate rewards once it ends. We have confirmed that this is purely a visual issue with your Tournament points. Issue Description: There is currently an issue with the Tournaments where players' points are not properly updating. No worries as all of these should be properly sent out within the day. Issue Description: There may be some instances where rewards will be sent out a little bit late or not right after the event ended. Please provide screenshots of the newly completed Landmarks during the event to our Support team. Issue Description: Players are not receiving the rewards despite fully upgrading their Landmarks during the Landmark Rush. Please contact our Support team should you encounter this issue.
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Issue Description: Offers that provide free bundles once you purchase the previous one is still locked despite having a successful purchase. Please contact our Support team should you encounter this issue.Įndless Offer - Still Locked After Purchase Issue Description: Players are having some issues and cannot purchase in-game. Issue Description: Players are receiving the incorrect contents of the offer they purchased. Issue Description: The 30 Dice Rolls rewards for adding the Contact number are not being granted.
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Issue Description: Players are having issues getting the Verification Code whenever they use the “Add Contacts” feature. Unreceived Verification Code When Connecting to Contacts Issue Description: The Mega Heist multiplier is not working as intended as it doesn’t multiply the base amount accurately. Mega Heist Multiplier Not Functioning Properly Issue Description: Some players are not seeing the option where they can add random players through Suggested Friends Issue Description: Players are having some issues linking their Google Play account in-game. Issue Status: Investigating (Please write to our Support Team so we can make adjustments to your account) Prestige Rewards are not being sent to the players after completing them again. Issue Description: Players are experiencing Album issues where it does not reset even after completing all the Sets. Issue Description: Build Icon shows a notification even if players do not have enough balance to upgrade/fix Landmarks. The team is aware of the issue and is currently investigating. Issue Description: When manually selecting Stickers in Stickers for Rewards, players get stuck or Stickers reset to 0. The SMS number verification may not work for certain countries, including Nepal, Bangladesh and Azerbaijan This is already being worked on by the team. Issue Description: Players are encountering a black board/screen when playing and the game is also freezing. However, please rest assured that their data is not in danger and is only a visual issue. This gives a false impression that their accounts were compromised.
Issue Description: There's a visual issue wherein the system inputs the player's profile picture when there is an interaction with other players (Bank Heists, Shutdown, etc.) Assuredly, the Tournament will still start on time and points will be correctly accounted for. The information will be available shortly afterward. The team is already aware of this.ĭescription: Leaderboards will be left blank for a short period of time at the start of a new Tournament. The team is aware of the issue and is currently investigating.ĭescription: Flippin' Couple and Pickpocket Stickers' names in Set 20 were swapped. Issue Description: Players are encountering issues with the rewards for completing the Wildlife album for the second time. Issues with completing the Prestige Album
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